Josh Beverage
About Josh Beverage
Josh Beverage serves as the Patient Experience Functional Lead at Koha Health, a position he has held since 2021. He previously worked as a Patient Experience Specialist at the same company and has experience in technical support from his time at Blackmagic Design.
Work at Koha Health
Josh Beverage currently serves as the Patient Experience Functional Lead at Koha Health, a position he has held since 2021. In this role, he focuses on enhancing patient interactions and improving overall satisfaction within the healthcare system. Prior to this, he worked as a Patient Experience Specialist at Koha Health from 2020 to 2021. His experience in these roles has contributed to the development of effective patient engagement strategies.
Previous Experience at Blackmagic Design
Before joining Koha Health, Josh Beverage worked at Blackmagic Design as a Technical Support Agent from 2015 to 2019. During his four years in this position, he provided technical assistance and support to customers, helping to resolve issues related to the company's products. This experience equipped him with skills in customer service and technical problem-solving.
Education and Expertise
Josh Beverage earned a Bachelor’s Degree in English Creative Writing from the University of Massachusetts Lowell. He attended the university from 2011 to 2015, where he developed strong communication skills and a deep understanding of narrative techniques. This educational background supports his current role in patient experience, where effective communication is essential.
Background
Josh Beverage has a background in both technical support and patient experience. His career began in the technology sector at Blackmagic Design, where he gained valuable experience in customer service. Transitioning to the healthcare field, he has focused on improving patient experiences at Koha Health. His diverse work history reflects his adaptability and commitment to enhancing user experiences.