Liz Urdahl
About Liz Urdahl
Title: VP of Client Success and Implementation
Liz Urdahl holds the position of Vice President of Client Success and Implementation. In this role, she oversees client engagement and ensures the successful implementation of company services. Her responsibilities encompass developing strategies to improve client satisfaction and operational efficiency. Liz is instrumental in maintaining and enhancing critical relationships with clients, emphasizing service excellence and consistent performance.
Education and Expertise: MHA Degree from the University of Iowa
Liz Urdahl completed a Master of Health Administration (MHA) degree from the University of Iowa. This advanced education has equipped her with comprehensive knowledge in health administration, covering aspects such as policy, management, and operational efficiency. Her academic background provides her with the expertise required for her strategic role in client success and implementation.
Career Background: Administrative Fellow at Beaumont Royal Oak
Liz Urdahl began her professional journey as an administrative fellow at Beaumont Royal Oak. This experience provided her with valuable insights into health administration and helped her build a strong foundation for her career. The administrative fellowship likely involved various aspects of hospital operations, leadership development, and exposure to complex healthcare systems.
Professional Experience: Leadership Roles at MediRevv
Liz Urdahl spent a decade at MediRevv, where she took on progressive leadership roles. During her tenure, she was pivotal in developing internal processes for patient pay technology and establishing best practice guidelines. Liz's leadership contributed significantly to the company's growth, with revenues increasing from $25 million to $130 million under her influence. Additionally, she created and standardized a Client Services/Success program, ensuring consistent and high-quality interactions with clients.
Team Building and Talent Development
Liz Urdahl is passionate about building strong teams and fostering individual growth within her organization. She is committed to helping team members develop their talents and grow into their roles. Her leadership approach focuses on creating a supportive environment that promotes personal and professional development, ultimately contributing to the success of the organization and its employees.