Alicia Howard
About Alicia Howard
Alicia Howard is a Customer Service Representative at Kohl's Department Stores in West Mifflin, Pennsylvania, with a background in hospitality and retail. She holds a Bachelor's degree in Respiratory Therapy from Carlow University and an Associate's degree in Child Care from Community College of Allegheny County.
Customer Service Representative at Kohl's
Alicia Howard has been working as a Customer Service Representative at Kohl's Department Stores in West Mifflin, Pennsylvania since 2017. In this role, she assists customers with their inquiries, handles returns and exchanges, and ensures customer satisfaction. Her experience at Kohl's involves utilizing interpersonal skills to manage customer relations and solve issues efficiently.
Previous Employment at McCormick & Schmick's
Before joining Kohl's, Alicia Howard worked as a Hostess at McCormick & Schmick's in Pittsburgh, Pennsylvania from 2015 to 2017. During her tenure, she greeted customers, managed seating arrangements, and ensured a pleasant dining experience for patrons. Her responsibilities included coordinating with waitstaff and maintaining a smooth flow in the dining area.
Cashier Experience at Giant Eagle, Inc.
Alicia Howard served as a Cashier at Giant Eagle, Inc. for five years, from 2012 to 2017. In this role, she handled customer transactions, maintained cash registers, and provided friendly service to shoppers. Her experience at Giant Eagle helped her develop strong communication and problem-solving skills.
Bachelor's Degree in Respiratory Therapy from Carlow University
Alicia Howard earned a Bachelor's degree in Respiratory Therapy from Carlow University, studying from 2015 to 2019. Her academic background in respiratory therapy provided her with a comprehensive understanding of respiratory care, medical practices, and patient management. This education equips her with the knowledge and skills necessary for healthcare-related roles.
Associate's Degree in Child Care from Community College of Allegheny County
Alicia Howard obtained an Associate's degree in Child Care from the Community College of Allegheny County, where she studied from 2013 to 2015. Her coursework included child development, early childhood education, and caregiving techniques. This educational foundation supports her ability to work with and care for children in various settings.