Andrea Olivarri
About Andrea Olivarri
Andrea Olivarri is the Risk Management Operations Assistant Manager at Kohl's Customer Service Operations Center in San Antonio, Texas, where she has worked since 2013. She has extensive experience in risk management, staffing, and banking, having previously held roles at SER Jobs for Progress, Inc., L.K. Jordan & Associates, Spartan Staffing, USAA Federal Savings Bank, Washington Mutual, Inc., Compass Bank, and Security Service Federal Credit Union.
Current Title and Role
Andrea Olivarri is currently the Risk Management Operations Assistant Manager at Kohl's Customer Service Operations Center. She has held this position since 2013 and works out of the San Antonio, Texas area. Andrea is responsible for leading team performance in collections, fraud, and compliance within the Risk Management Operations team. She also develops performance and development plans for team coordinators and their teams, and handles escalated inquiries and resolves issues from the Risk Management Operations floor.
Previous Experience as Business Services Representative
Prior to her current role, Andrea Olivarri worked as a Business Services Representative at SER Jobs for Progress, Inc., from 2012 to 2013 for 8 months. In this position, she operated from the Hillcrest Center in the San Antonio, Texas area. Her role included engaging with local businesses to create employment opportunities and assisting in various job placements and workforce development initiatives.
Experience at L.K. Jordan & Associates
Andrea Olivarri served as a Staffing Consultant at L.K. Jordan & Associates from 2010 to 2012 for 2 years. During this time, she was involved in recruiting, interviewing, and placing candidates in various job positions. Her role required strong organizational skills and an ability to match client needs with the appropriate talent.
Mortgage and Banking Background
Andrea worked as a Mortgage/Home Equity Processor at USAA Federal Savings Bank from 2004 to 2009 for 5 years. She previously held the role of General Assignment Manager at Washington Mutual, Inc. from 2003 to 2004 for 1 year. Additionally, she worked as a Banking Center Manager at Compass Bank from 2002 to 2003 for 1 year and as an Assistant Service Center Manager at Security Service Federal Credit Union from 1998 to 2002 for 4 years. These roles equipped her with extensive experience in mortgage processing, banking management, and customer service.
Education Background
Andrea Olivarri completed her high school education at McCollum High School, earning her diploma in 1990 after 3 years of study. She also attended The University of Texas at San Antonio and Palo Alto Community College, although the specific details and durations of these educational experiences are unclear based on the provided information.