Annette Jenkins
About Annette Jenkins
Annette Jenkins is a Credit/Billing/Ordering Specialist at Kohl's and a Customer Service Representative/Training Assistant at World Ventures, with over 25 years of experience in customer service.
Title: Credit/Billing/Ordering Specialist
Annette Jenkins serves as a Credit/Billing/Ordering Specialist at Kohl's. Her current role involves managing credit services, billing processes, and order entry for customers. With extensive experience in customer service, Annette specializes in ensuring accurate account management and facilitating resolutions for customer concerns by collaborating with other departments.
Currently Working at Kohl's
Annette Jenkins has been working at Kohl's since 2018 as a Credit/Billing/Ordering Specialist located in the Dallas/Fort Worth Area. In this capacity, she oversees the handling of credit services, order entry, and billing functions, leveraging her expertise to offer seamless customer experiences.
Currently Working at World Ventures
At World Ventures, Annette Jenkins works as a Customer Service Representative/Training Assistant. Starting in 2016, based in Plano, she supports customer service operations and assists in training new staff, ensuring consistent and high-quality service.
Professional Experience in Customer Service
Annette Jenkins has over 25 years of experience in customer service across diverse markets. Her roles have included positions at Family Dollar as Assistant Manager, North Texas Tollway Authority as Client Service Specialist II, Frontier Communications as Billing/Sales Client Rep, Spectrum (formerly Time Warner Cable) as Billing/Sales Client Service Rep, and PepsiCo as Production Specialist. These roles have honed her skills in account management, order entry, and credit services assistance.
Education and Expertise in Accounting and Business Administration
Annette Jenkins attained her Bachelor's degree in Accounting from Amberton University in 2019 and her Associate's degree in Business Administration from Kaplan Online in 2011. Her educational background complements her professional expertise, providing a solid foundation in financial practices and business management.