Baskaran Srinivasan Smc, Certified Sa Fe 4 Agilist
About Baskaran Srinivasan Smc, Certified Sa Fe 4 Agilist
Baskaran Srinivasan is a Lead Tech Product Manager at AT&T and a Project Lead at Kohl's Corp, with extensive experience in project management and software development.
Title
Baskaran Srinivasan is a Project Lead and Service Development Corporate Services professional. He has extensive experience in managing technical product development and strategic digital platform initiatives. Currently, he serves as the Lead Tech Product Manager, Product Development, Strategic Digital Platform at AT&T.
Education and Expertise
Baskaran Srinivasan holds a Master of Business Administration (MBA) in Business Administration and Management, General from the University of Wisconsin-Madison, where he studied from 2012 to 2014. He also holds a degree in Electrical Engineering from the Coimbatore Institute of Technology, completed in 1989. This diverse educational background has provided him with a strong foundation in both engineering and business management.
Professional Background
Throughout his career, Baskaran Srinivasan has held significant roles in several organizations. He began as a Project Lead at Emplifi from 1997 to 1998 and then moved on to work at Emplifi-Truvalue, Chicago as a Project Lead until 2000. He worked as an IBM Consultant at Mastech Emplifi in 2001. Baskaran then joined Compuware as a Senior Software Engineer for American Family Insurance from 2002 to 2007. His experience extends to a Senior Consultant role at CodeWorks - Thomson Reuters from 2007 to 2008. He also worked at Kohl's Corp as a Senior Systems Analyst from 2016 to 2019 and has been with AT&T since 2020.
Achievements
Baskaran Srinivasan has led several impactful initiatives in his career. Notably, he led the migration of service and support agents from the Nuance platform to the Genesys system. Additionally, he collaborated with Google Business and Technology teams to build a consumer chat ChatBot. He effectively configured and constructed new APIs for fulfillment in collaboration with AT&T product owners and led the integration of a virtual assistant with the Genesys agent system, Coral agent interface, and Salesforce desktop. He also led the migration of content payloads to a central repository system called Sanity.