Bill Van Roosenbeek
About Bill Van Roosenbeek
Bill Van Roosenbeek is the Assistant Manager of Digital Commerce Customer Care at Kohl's Department Stores in Menomonee Falls, Wisconsin.
Title: Assistant Manager, Digital Commerce Customer Care
Bill Van Roosenbeek serves as Assistant Manager of Digital Commerce Customer Care at Kohl's Department Stores. Since 2013, he has been handling responsibilities related to digital commerce and customer care in Menomonee Falls, Wisconsin.
Background in Customer Service
Bill started his customer service career with U.S. Cellular as a Customer Retention Coordinator, where he worked for 12 years from 1996 to 2008 in Chicago, Illinois. Following this, he transitioned to Kohl's Department Stores, taking on various roles related to customer service and card services.
Roles at Kohl's Department Stores
Bill's tenure at Kohl's Department Stores includes several roles. He was a Customer Service Coordinator for Kohls.com from 2008 to 2010 and then moved to being the Customer Service Coordinator for Card Services from 2011 to 2013. In 2013, he was promoted to Assistant Manager, Card Services, and later transitioned to his current roles in Digital Commerce Customer Care and Loyalty.