Blaire L. Abruzzo Flaherty
About Blaire L. Abruzzo Flaherty
Blaire L. Abruzzo Flaherty is a Point of Sale Supervisor/Customer Service Representative at Kohl's Department Stores with a background in client relationship management, healthcare recruitment, and loan advising.
Company
Currently, Blaire L. Abruzzo Flaherty is employed at Kohl's Department Stores as a Point of Sale Supervisor/Customer Service Representative in Turnersville, NJ. Blaire has been with the company since 1997.
Title
Blaire L. Abruzzo Flaherty holds the position of Point of Sale Supervisor/Customer Service Representative at Kohl's Department Stores. In this role, Blaire oversees point of sale operations and customer service initiatives.
Education and Expertise
Blaire L. Abruzzo Flaherty studied at Rowan University, achieving a Bachelor of Arts (B.A.) in Communication, General between 1998 and 2002. This academic background has contributed to Blaire's effective communication skills in various professional roles.
Professional Background
Before joining Kohl's, Blaire served in several key roles at notable organizations. At Elite Consulting Partners, Blaire worked as a Client Relationship Manager/Transition Consultant from 2018 to 2021. Prior to that, Blaire was a Healthcare Recruiter at US Medical Staffing, Inc. for six months in 2018. From 2015 to 2017, Blaire worked at Freedom Mortgage as a Senior Loan Advisor. Blaire's career began at Virtua Health, where Blaire held the role of Perioperative Assistant from 2009 to 2014.
Achievements
In the course of Blaire's career, several key achievements stand out. Blaire developed and implemented cross-training programs aimed at enhancing associate skills and increasing employee retention. Additionally, Blaire created a consumer liaison role to address and resolve customer complaints effectively, resulting in improved customer satisfaction. Blaire also managed financial responsibilities for daily cash flow, with annual sales reaching approximately $25 million. Furthermore, Blaire organized employee relations activities designed to boost employee morale and monitored and investigated fraudulent activities related to credit accounts and customer purchases.