Brandy Jones Besedich
About Brandy Jones Besedich
Brandy Jones Besedich is a seasoned professional with extensive experience in human resources and customer service across various industries, currently working as a P/T Customer Service & POS Associate at Kohl's Department Stores.
Current Position at Kohl's Department Stores
Brandy Jones Besedich is currently working as a part-time Customer Service & POS Associate on a seasonal basis at Kohl's Department Stores in Monroe, Michigan. Her responsibilities include assisting customers at the point of sale and providing general customer service support. Her role is part-time and seasonally focused.
Previous Roles in Human Resources Management
Brandy Jones Besedich has held several roles in human resources management. She worked at Mayser GmbH & Co. KG as a Human Resources Manager from 2020 to 2021 in Belleville, Michigan. Prior to that, she served as a Human Resources Manager for PTI-QCS on a contract basis from 2017 to 2018 and at The SYGMA Network as a Human Resources Assistant/Generalist on a contract assignment in 2017. She also held the role of Human Resources Generalist at TWB from 2016 to 2017 on a contract basis.
Experience in Customer Service
Brandy Jones Besedich has extensive experience in customer service roles. She worked as a Customer Service Supervisor for the DirecTV Project at Convergys from 2013 to 2014 in Chattanooga, Tennessee. Additionally, she has been employed as a P/T Customer Service & POS Associate at Kohl's Department Stores since 2015.
Education and Certifications
Brandy Jones Besedich holds a Bachelor of Applied Science (B.A.Sc.) in Human Resources Management and Services from Ashworth College, completed in 2017. She earned a Certificate in Licensed Practical/Vocational Nurse Training from Dalton State College between 2002 and 2004. She also studied Microsoft Office Programs at New Horizons Computer Learning Centers, achieving a certificate from 1999 to 2001. Additionally, she has an Associate's degree in Business Administration and Management from Dalton State College, obtained over five years from 1995 to 2000.
Recruitment and Staffing Expertise
Brandy Jones Besedich has developed expertise in innovative recruiting techniques and has established talent pipelines across various industries, including automotive manufacturing, call centers, medical, engineering, and retail. She has experience managing the entire employment lifecycle from recruitment through exit and has been involved in staffing activities for startups, mass-hiring events, and mergers/acquisitions.