Brian Wadler
About Brian Wadler
Brian Wadler is a seasoned professional with extensive experience in customer service, sales, and management roles across various industries, currently working at Kohl's in Bedford Hills, NY.
Professional Background
Brian Wadler has amassed a diverse professional background spanning several industries, including retail, finance, healthcare, and customer service. His career commenced in the early '90s, holding roles such as Data Entry/Billing Clerk at HI-TECH HOME CARE, INC, and Tax Administrator at MAGIC RESTAURANTS, INC. He transitioned through multiple positions at various companies, gaining experience in sales, management, and customer service. Notably, his experience includes roles as a Store Manager at RadioShack and CARGO FURNITURE, Management Assistant at Enterprise Rent-A-Car, and Assistant Manager at The Bombay Company.
Current Role at Kohl's
Brian Wadler is currently employed at Kohl’s, where he fulfills multiple roles such as Cashier, Head Cashier, Visual Merchandiser, and Customer Service Representative. Additionally, he serves as Point-of-Sale Supervisor, Visual Merchandiser, and Ad Set Supervisor in Bedford Hills, New York. His responsibilities at Kohl's include handling cash transactions, overseeing the visual presentation of the store, and ensuring exceptional customer service. This multi-faceted role highlights his versatility and dedication to maintaining a well-organized and customer-centric retail environment.
Experience at Eastern Account System, Inc.
Brian Wadler has significant experience at Eastern Account System, Inc., where he worked in various capacities. From 2018 to 2020, he served as a Call Center Representative. Before this, he was a Customer Service Compliance Representative for five months in 2017 and a Call Center Representative earlier in the same year for six months in Brookfield, Connecticut. His duties involved handling customer inquiries, maintaining compliance with service standards, and ensuring effective communication with clients.
Educational Background
Brian Wadler's educational journey began at Yorktown High School where he studied from 1985 to 1988. He then attended the State University of New York College at Oswego for a year before transferring to Pace University-Pleasantville/Briarcliff Campus. At Pace University, he specialized in Accounting Information Systems and achieved a Bachelor of Business Administration (BBA) degree, completing his studies in 1992. This educational foundation provided him with the knowledge and skills necessary for a career in various industries.
Customer Service Philosophy
Brian Wadler emphasizes the significance of maintaining long-term customer relationships beyond the initial sale. He advocates for a hands-on approach in customer service, ensuring personal involvement in resolving client issues. His philosophy centers on creating memorable customer experiences that foster repeat business. Brian specializes in problem-solving and meticulous record-keeping as key components of his customer service expertise, making him a valuable asset in any customer-oriented role.