Cassandra R. Sheriff
About Cassandra R. Sheriff
Cassandra R. Sheriff is a Retail Sales Associate with extensive experience in various roles across the healthcare, retail, and financial sectors.
Current Role at U.S. Department of Veterans Affairs
Cassandra R. Sheriff is currently serving as an Advanced Medical Support Assistant at the U.S. Department of Veterans Affairs. She began this role in 2022 and is based in the Kansas City Metropolitan Area. In this position, she is responsible for providing advanced medical administrative support, including managing patient appointments and assisting with medical records. Her role emphasizes the importance of attention to detail and a strong commitment to customer service, vital in supporting veterans' healthcare needs.
Work Experience in Healthcare and Administration
Cassandra has a significant background in healthcare and administrative roles. She worked as a Patient Access - ER Team Lead at HCA Healthcare in 2022 and as a Clinical Office Assistant at Advocate Aurora Health from 2019 to 2020. Additionally, she served as a Patient Service Representative for a year at the same organization. Her experience highlights a robust understanding of healthcare operations, patient interactions, and administrative functions. These roles have equipped her with valuable skills in medical support and patient care.
Extensive Retail and Customer Service Background
Cassandra currently works as a Retail Sales Associate at Kohl's, a position she has held since 2020 in Missouri. She previously worked at Kohl's in various capacities, including Loss Prevention Associate and Credit Fraud Investigator. She also has experience with customer service roles at AT&T as a Teleconference Specialist and POPP Communications as a Technical Assistance Specialist. This extensive experience in retail and customer service showcases her ability to handle customer interactions and manage store operations effectively.
Educational Qualifications in Health Information Technology and Human Resources
Cassandra pursued her education at Milwaukee Area Technical College, earning an Associate's degree in Health Information/Medical Records Technology/Technician from 2020 to 2023. She also obtained an Associate's degree in Human Resources Management/Personnel Administration from the same institution in 2020. These academic qualifications underpin her extensive career in both healthcare administration and human resource management.
Skills and Competencies
Throughout her varied career, Cassandra has developed strong communication skills, essential for building rapport with peers and clients. She is adept at managing stressors associated with meeting daily goals and deadlines and has a commitment to confidentiality in professional settings. Her consistent focus on minimizing processing errors and providing excellent customer service is evident in her roles across different industries, demonstrating her versatility and dedication.