Celina Knudsen
About Celina Knudsen
Celina Knudsen is a Customer Service Manager at Kohl's Department Stores and the business owner of A Little Thairapy. She has a background in cosmetology and clinical psychology.
Business Owner at A Little Thairapy
Celina Knudsen has been the business owner of A Little Thairapy since 2015. In this capacity, she is responsible for overseeing all aspects of the business, from daily operations to long-term strategic planning. As a business owner, Celina manages client relationships, service offerings, and ensures the business meets industry standards. Her role requires a blend of entrepreneurial spirit and a deep understanding of customer service.
Customer Service Manager at Kohl's Department Stores
Since 2013, Celina Knudsen has held the position of Customer Service Manager at Kohl's Department Stores located in Menomonee Falls, Wisconsin. In her role, she manages customer service operations, addresses customer inquiries, and resolves issues to enhance customer satisfaction. Her experience in handling various customer service scenarios makes her an asset to the company, contributing significantly to maintaining high customer service standards.
Beauty Advisor at Kohl's Department Stores
In addition to her role as a Customer Service Manager, Celina Knudsen works as a Beauty Advisor at Kohl's Department Stores, where she started in 2013. In this position, she advises customers on beauty products, provides recommendations based on individual needs, and assists with product demonstrations. Her expertise in beauty products helps customers make informed purchase decisions, enhancing their overall shopping experience.
Hairstylist Experience at Whole Aveda
From 2011 to 2013, Celina Knudsen worked as a Hairstylist at Whole Aveda. During this time, she provided hair care services, such as cutting, coloring, and styling. This role required a deep knowledge of hair care techniques and products. Her experience as a hairstylist has contributed to her comprehensive understanding of cosmetology and customer service within the beauty industry.
Education in Clinical Psychology and Cosmetology
Celina Knudsen studied Clinical Psychology at St. Petersburg College, earning a Bachelor of Applied Science degree from 2014 to 2017. Her education provided her with insights into human behavior, which complement her customer service skills. Before this, she completed a one-year Cosmetology program at Aveda Institute - Saint Petersburg in 2011, equipping her with professional skills in cosmetology. This educational background has allowed Celina to blend psychological insights with beauty and customer service expertise.