Christy Cantu
About Christy Cantu
Christy Cantu is a CS Coordinator at Kohl's Department Stores and the owner of Wonderstruck Boutique in San Antonio, Texas.
Title and Current Roles
Christy Cantu holds multiple roles in the San Antonio, Texas area. As of 2017, she has been the owner of Wonderstruck Boutique. Additionally, since 2013, she serves as a Customer Service Coordinator at Kohl's Department Stores. Her role at Kohl's involves managing customer interactions in a fast-paced, omni-channel environment, leveraging chat systems and customer ratings to enhance service quality.
Education and Qualifications
Christy Cantu graduated from The University of Texas at San Antonio with a Bachelor of Business Administration (BBA) in Management from 2010 to 2013. This educational background has equipped her with the skills necessary for effective management and leadership in business environments.
Leadership in Customer Service
Christy Cantu has accumulated over a decade of experience in leadership roles, particularly in customer service. Her focus has been on motivating teams to achieve outstanding results. She has a proven track record in managing customer interactions, utilizing both chat systems and customer rating mechanisms to ensure high satisfaction levels.
Soccer Coaching Experience
Aside from her professional roles, Christy Cantu coaches a soccer team that she started when the players were five years old. She has continued to coach these players as they have grown into teenagers, demonstrating her commitment and long-term investment in their development.