Dana Cline
About Dana Cline
Dana Cline is the Manager of UX Strategy & Operations at Kohl's, with a career spanning various roles in customer experience and digital operations.
Title
Dana Cline is currently serving as the Manager, UX Strategy & Operations at Kohl's. This role has been held since 2021, involving oversight of user experience strategies and operational efficiencies in the Greater Milwaukee Area.
Experience as Senior Analyst, Voice of Customer at Kohl's
Dana Cline worked as a Senior Analyst, Voice of Customer at Kohl's from 2019 to 2021. In this role, Dana was responsible for analyzing customer feedback data to improve customer satisfaction and experience. This role was based in the Greater Milwaukee Area and lasted for two years.
Experience as CX Analyst, Voice of Customer at Kohl's
Dana Cline served as a CX Analyst, Voice of Customer at Kohl's from 2016 to 2019. The focus of this position was on customer experience analysis, helping to gather and interpret data to enhance customer service. This role spanned three years and was based in the Greater Milwaukee Area.
Experience as Digital Operations Coordinator at Kohl's
From 2012 to 2016, Dana Cline held the position of Digital Operations Coordinator at Kohl's. This role lasted for four years and involved coordinating digital operations to ensure smooth online transactions and customer experiences. The position was located in the Greater Milwaukee Area.
Experience as Digital Content Production Coordinator at Kohl's
Dana Cline was employed as a Digital Content Production Coordinator at Kohl's from 2011 to 2012. This position lasted nine months and focused on the production and management of digital content for the company. The role was situated in the Greater Milwaukee Area.
Experience as eCommerce Merchandising Assistant at OfficeMax
Dana Cline worked at OfficeMax as an eCommerce Merchandising Assistant from 2010 to 2011. This role involved supporting the eCommerce team with merchandising activities and lasted one year. It was based in Naperville, IL.
Experience as Data Integrity Specialist at OfficeMax
Prior to the eCommerce role, Dana Cline was a Data Integrity Specialist at OfficeMax from 2008 to 2010. Over the span of two years, this role involved ensuring the accuracy and integrity of data across the company's systems. This position was also located in Naperville, IL.