Dawn Kaml
About Dawn Kaml
Dawn Kaml is a Business Operations Analyst at Kohl's, with a background in IT-Networking and experience in operational support roles.
Title
Dawn Kaml holds the position of Business Operations Analyst at Kohl's as of 2021. In this role, Kaml leverages her experience to oversee operational efficiencies and support the company's business goals.
Previous Roles at Kohl's
Before her current role, Dawn Kaml worked at Kohl's as an Associate Business Operations Analyst from 2018 to 2020. During this tenure, she contributed to the company's operational strategies in Menomonee Falls, WI.
Experience at CrossCom
Dawn Kaml was employed at CrossCom from 2016 to 2018 as part of the EOC Store Service Desk. Based in Menomonee Falls, WI, her responsibilities included providing exceptional store support and ensuring operational continuity.
Education and Expertise
Dawn Kaml is an alumna of Milwaukee Area Technical College, where she earned an Associate's degree in IT-Networking from 2016 to 2018. This education has equipped her with a robust foundation in networking and technology.
Operational Efficiency Initiatives
In her current role, Dawn Kaml creates vendor service tickets for store hardware replacement. Her focus on operational efficiency is evident through this proactive management of store resources.
Training and Support
Dawn Kaml provides training and feedback to new Store Call Center Support agents at Kohl's. Her efforts ensure that new hires are adequately prepared for their roles, maintaining high standards of operational support.
Understanding of Operational Environments
Kaml maintains a comprehensive understanding of Kohl’s operating environments, security standards, policies, and procedures. This knowledge is pivotal for effective issue resolution and operational support.