Didy Kagheni

Didy Kagheni

Back Office Support Lead @ Kohl's

About Didy Kagheni

Didy Kagheni is the Back Office Support Lead at Kohl's, with extensive experience in retail, back office operations, human resources, and corporate finance.

Title

Didy Kagheni is the Back Office Support Lead at Kohl's, a position held since 2016. In this role, Didy maintains and resolves in-store technology resources and tools, and is responsible for organizing and supporting all steps in the associate HR lifecycle.

Previous Positions at British American Tobacco Congo

Didy Kagheni worked at British American Tobacco Congo in different roles. From 2014 to 2016, she served as an HR Service Center employee, based in Kinshasa, Congo (DRC). Prior to that, she was a Planning & Reporting Specialist from 2011 to 2014, also in Kinshasa. These roles showcased her expertise in human resources and corporate finance.

Experience at Bharti Airtel

Earlier in her career, Didy Kagheni worked at Bharti Airtel as a Customer Care Representative for 10 months from 2009 to 2010 in Kinshasa, Congo (DRC). This role helped build her foundational skills in customer service and support.

Education and Expertise

Didy Kagheni has pursued diverse educational pathways, achieving a Bachelor's degree in Finance from the University of Maryland Global Campus in 2022. She also holds an Associate's degree in Business and Administration from Montgomery College, obtained between 2018 and 2020, and a Bachelor's degree in Economie Mathématique from Université Protestante au Congo.

Skills in Technology and Communication

Didy Kagheni demonstrates digitally savvy behaviors by effectively utilizing company tools and technology to enhance team communication and information sharing. Her role at Kohl's involves maintaining and resolving in-store technology resources, highlighting her proficiency with modern digital tools.

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