Eric Taylor
About Eric Taylor
Eric Taylor is the Lead Customer Service Representative at Kohl's in Fairview Heights, Illinois, and is a certified Professional Coder.
Title
Eric Taylor serves as the Lead Customer Service Representative at Kohl's. In this role, he oversees customer service operations and ensures high levels of customer satisfaction. Eric has been a part of the Kohl's team since 2019, where he utilizes his skills to improve the customer service experience in Fairview Heights, Illinois.
Education and Expertise
Eric Taylor attended Central Maine Community College, where he studied Medical Insurance Coding Specialist/Coder. He earned an Associate of Applied Science degree, completing his studies from 2018 to 2020. His academic focus was on Electronic Health Records, equipping him with specialized knowledge in medical coding and health information management.
Professional Certification
Eric Taylor is certified as a Professional Coder by the American Academy of Professional Coders (AAPC). This certification demonstrates his proficiency and expertise in medical coding standards and practices, further solidifying his credentials in the field of health information management.
Background
Eric Taylor has a background in medical coding and health information, graduating from a medical coding program with an emphasis on Electronic Health Records. This foundational knowledge has been beneficial in his current role at Kohl's, allowing him to apply his attention to detail and organizational skills to customer service management.