Erich Ingram, MBA
About Erich Ingram, MBA
Erich Ingram, MBA, is an Omni Channel/Operations Supervisor at Kohl's with extensive experience in operations and financial services.
Current Position at Kohl's
Erich Ingram is currently working as the Omni Channel/Operations Supervisor at Kohl's in Hingham, Massachusetts. His role entails leading a team to ensure the efficiency of operations across multiple channels. His notable achievements in this role include leading the Omni team to a top 10% ranking in company sales performance by processing over 98,000 orders annually, and implementing a 'shop path' design that increased productivity and reduced cancellation rates. Additionally, he achieved a 5-star customer satisfaction rating by ensuring timely and accurate order processing and exceeded company goals by leading his team to achieve 30 units per hour and maintain a cancellation rate below 10%. He also consistently surpassed replenishment goals by directing his team to pull 153 units per hour from backstocked locations.
Previous Role at Boston Premier Wealth
Erich Ingram served as the Business Support Manager at Boston Premier Wealth from 2019 to 2020 in Hanover, Massachusetts. In this capacity, he was responsible for managing and supporting various business operations. His tenure at the company involved overseeing day-to-day functions to ensure smooth and efficient processes.
Experience at Lahey Health
From 2015 to 2018, Erich held the position of Associate Director—Major Gifts at Lahey Health in Burlington, Massachusetts. In this role, he was instrumental in managing major gift donations and facilitating relationships with key donors. His responsibilities also included strategizing and implementing fundraising initiatives, which contributed to the health organization's overall development goals.
VP of Operations at New England Express, LLC
Erich Ingram worked as the Vice President of Operations at New England Express, LLC from 2009 to 2015 in West Bridgewater, Massachusetts. His role involved overseeing the company's operational activities, ensuring efficient logistics, and improving overall performance. This position highlighted his expertise in operations management and strategic planning.
Educational Background
Erich Ingram has a strong educational background with a Master of Business Administration (MBA) in Management from Bentley University - McCallum Graduate School of Business. He also holds a Bachelor of Arts (BA) in Political Science & Economics from Dickinson College. His academic qualifications have provided him with a solid foundation in both business management and economic principles.