Geneva Lacking
About Geneva Lacking
Geneva Lacking is a Loss Prevention Supervisor at Kohl's Department Stores with extensive experience in customer service and leadership roles.
Current Roles and Responsibilities
Geneva Lacking currently serves as a Loss Prevention Supervisor at Kohl's Department Stores in Menomonee Falls, Wisconsin, United States. She has held this position since 2018, demonstrating effective leadership and expertise in loss prevention strategies. Additionally, she works as a Correctional Officer for Milwaukee County, a role she has held since 2017 in Milwaukee, Wisconsin. Her responsibilities in these positions underscore her commitment to safety, security, and efficient operational oversight.
Previous Work Experience
Geneva Lacking has a diverse background in customer service and security roles. She worked at Milwaukee County House of Correction as a Correction Officer for a brief period in 2018. From 2013 to 2014, she was a Solutions Specialist at Verizon Wireless in Basking Ridge, New Jersey. Prior to this, she served as a Customer Service Representative at U.S. Cellular from 2012 to 2013 in Chicago, Illinois. These roles have solidified her expertise in customer service and technical solutions.
Educational Background
Geneva Lacking's educational journey includes studying Forensic Science and Anthropology at the University of Wisconsin - Milwaukee from 2014 to 2017. Additionally, she attended the University of Wisconsin - Stevens Point in 2013. She also holds an Associate of Arts degree in Liberal Arts and Liberal Studies from Milwaukee Area Technical College, where she studied from 2009 to 2013. This varied educational background has equipped her with a multifaceted understanding of both the sciences and the liberal arts.
Customer Service Experience
With over 7 years of exceptional customer service experience, Geneva Lacking has been a leading representative in her last two positions. Her time at Verizon Wireless and U.S. Cellular allowed her to hone her skills in customer relations and solutions delivery. This extensive experience in customer service has been instrumental in her ability to interact effectively with clients and resolve issues efficiently.
Leadership Experience
Geneva Lacking possesses over 3 years of leadership experience, having been a leading representative in her recent roles. Her current position as a Loss Prevention Supervisor at Kohl's Department Stores highlights her ability to lead and manage teams effectively. Her leadership skills are evident in her capacity to oversee complex operations and ensure the safety and security of both personnel and assets.