Ilona Tkach
About Ilona Tkach
Ilona Tkach is a Voice of Customer Analyst at Kohl's, holding a Bachelor of Business Administration in Marketing from the University of Wisconsin-Whitewater and Milwaukee Area Technical College.
Title
Ilona Tkach holds the position of Voice of Customer Analyst. In this role, she is responsible for gathering and analyzing customer feedback to help improve product and service quality. She uses data-driven insights to influence business decisions and enhance customer satisfaction.
Company
Ilona Tkach is currently employed at Kohl's. In her capacity as a Voice of Customer Analyst, she focuses on understanding and responding to customer needs and preferences. Her work plays a crucial role in driving improvements and innovations in the company’s offerings.
Education and Expertise
Ilona Tkach graduated from the University of Wisconsin-Whitewater with a Bachelor of Business Administration (BBA) in Marketing with a Direct and Internet Emphasis, attending from 2012 to 2014. Before that, she studied at Milwaukee Area Technical College from 2011 to 2012, earning another BBA in Marketing with Direct and Internet Emphasis. Her academic background provides a strong foundation in marketing principles, particularly in the areas of direct and internet marketing.
Background
Ilona Tkach attended Grafton High School. Her educational journey included a comprehensive focus on marketing, starting from her early studies to her more advanced education. This background has equipped her with the skills and knowledge necessary to excel in customer analysis and marketing roles.