Jennifer Kort
About Jennifer Kort
Jennifer Kort is an Operations Manager at Kohl's Department Stores in Moreno Valley, CA, with extensive experience in retail and event management. She holds an MBA and a Bachelor's degree in Business Administration from the University of California, Riverside.
Title
Jennifer Kort is currently the Operations Manager at Kohl's Department Stores in Moreno Valley, CA, a position she has held since 2014.
Education and Expertise
Jennifer Kort studied at the University of California, Riverside, where she earned a Master of Business Administration (M.B.A.) in Business Administration and Management, General, from 2008 to 2010. She also holds a Bachelor of Science (B.S.) in Business Administration and Management, General, from the same institution, completed between 2003 and 2007.
Previous Positions
Before her current role, Jennifer worked in various capacities. She was an Executive Team Leader at Target in Norco, CA, from 2011 to 2014. In 2011, she served as the Attraction Manager for the NBA All-Star Jam Session in Los Angeles, CA. In 2009, she interned as a Project Manager with the Los Angeles Sparks (WNBA) in Los Angeles. Additionally, Jennifer was a Teaching Assistant at the University of California, Riverside, from 2008 to 2010, and an Accounts Receivables Assistant at The Center Club in Costa Mesa, CA, from 2007 to 2008.
Role at Kohl's
At Kohl's, Jennifer Kort focuses on training, coaching, and counseling team members to enhance their development. She is responsible for ensuring a positive shopping experience for guests, which includes interpreting and administering Kohl's Service Standards, managing customer satisfaction surveys, and implementing the 'Yes We Can' Program. Jennifer also oversees the replenishment schedules to meet in-stock goals and resolves escalated customer complaints while aiming to prevent future issues.
Operational Skills
Jennifer is proficient in using Kronos Workforce Central scheduler to manage store operations. She drives store productivity by aligning payroll projections, productivity, and controllable expenses with sales trends, thereby contributing to the overall efficiency and performance of the store.