Jerrilyn Gray
About Jerrilyn Gray
Jerrilyn Gray is an Assistant Manager at Kohl's Department Stores in San Antonio, Texas, with over 15 years of experience in various fields including supervision, project management, and technical support.
Current Position at Kohl's Department Stores
Jerrilyn Gray has been serving as an Assistant Manager at Kohl's Department Stores since April 2014. Located in San Antonio, Texas, she is responsible for various managerial duties, which contribute to the department store's overall performance. Her role involves overseeing staff, managing day-to-day operations, and ensuring customer satisfaction. With her extensive background in business performance and supervision, Jerrilyn is well-equipped to handle the multifaceted challenges of this position.
Previous Role as MSS Coordinator/Business Performance Analyst
From 2011 to 2014, Jerrilyn Gray worked as an MSS Coordinator/Business Performance Analyst at Kohl's Department Stores in the San Antonio, Texas Area. During this period, she was tasked with analyzing business performance metrics and coordinating various store operations. Her analytical skills and business acumen helped improve store efficiency and effectiveness, and she played a pivotal role in identifying areas of improvement and implementing strategic changes.
Experience at 2Wire
Between 2008 and 2011, Jerrilyn Gray worked at 2Wire as a Tech Support Supervisor in the San Antonio, Texas Area. In this capacity, she supervised technical support operations, ensuring that customer issues were resolved promptly and effectively. Her role also involved training and managing tech support staff, maintaining high standards of customer service, and troubleshooting technical problems. This position enhanced her technical skills and provided her with valuable leadership experience.
Educational Background at St. Edward's University
Jerrilyn Gray attended St. Edward's University from 2001 to 2003, where she studied Computer/Information Technology Administration and Management. She earned her Bachelor's degree in this field, equipping her with the knowledge and skills in IT administration and management. Her education provided a solid foundation for her subsequent career in various roles requiring technical expertise and managerial capabilities.
Diverse Professional Experience
Jerrilyn Gray possesses over 15 years of experience in various fields, including supervision, project management, sales, technical support, business development, database management, and corporate training. Her career history includes significant roles at companies like URS, Austin Board of REALTORS, and Dell. She worked as a Call Center Supervisor at URS, Realtor at Austin Board of REALTORS, and Order Processing Supervisor at Dell. This diverse experience has honed her skills and contributed to her versatile professional profile.