Jessica Kilbourne

Jessica Kilbourne

Customer Service Representative @ Kohl's

About Jessica Kilbourne

Jessica Kilbourne is a Customer Service Representative at Kohl's and Festival Foods in Greenfield, Wisconsin, with extensive experience in retail management.

Current Positions at Festival Foods and Kohl's

Jessica Kilbourne currently works as a Festival Deli Manager at Festival Foods in Greenfield, Wisconsin. She is also a Customer Service Representative at Kohl's, located in the same city. Her dual roles reflect her versatility and capability in handling multiple responsibilities effectively.

Previous Experience at Sephora and H&M

Jessica Kilbourne has a solid background in retail management, previously serving as a Store Manager at Sephora inside JCP from 2019 to 2021. Before that, she spent 11 years as a Store Manager at H&M, managing multiple locations from 2007 to 2018. These roles helped her develop skills in forward-thinking strategies, delegation, and coaching.

Earlier Career at Champs Sports and Aeropostale

Jessica Kilbourne's career in retail management began with her position as an Assistant Manager at Champs Sports in Brookfield, Wisconsin, from 2005 to 2007. Prior to that, she worked as a Shift Supervisor at Aeropostale in Greendale, Wisconsin, from 2002 to 2005. These early roles laid the foundation for her extensive experience in managing retail environments.

Education from Milwaukee Institute of Art & Design

Jessica Kilbourne earned a Bachelor of Fine Arts (BFA) in Interior Architecture from the Milwaukee Institute of Art & Design, where she studied from 2004 to 2008. Her academic background contributes to her ability to maintain smooth and efficient store operations through a well-rounded understanding of design and aesthetics.

Expertise in Retail Management

Jessica Kilbourne has extensive experience managing retail environments, including mall settings. She uses forward-thinking strategies, effective delegation, and coaching to ensure successful store operations. As a collaborative communicator, she emphasizes building relationships to promote unity within her team and is determined to exceed company performance targets through a results-driven approach.

People similar to Jessica Kilbourne