Jessica Sacks
About Jessica Sacks
Jessica Sacks is a Store Support Lead at Kohl's and a Customer Experience Manager at The Michaels Companies, Inc., with a background in investment and retail roles.
Current Position at The Michaels Companies, Inc.
Jessica Sacks has been serving as a Customer Experience Manager at The Michaels Companies, Inc. since 2021. Her role involves overseeing customer service operations and ensuring a quality experience for all customers. She is responsible for managing a team aimed at elevating the customer experience and addressing various service-related issues.
Store Support Lead at Kohl's
Jessica Sacks has been employed as a Store Support Lead at Kohl's since 2020. Working in Indiana, Pennsylvania, she plays a critical role in store operations, providing support across various departments to enhance efficiency and customer satisfaction. Her responsibilities likely include coordinating staff, handling customer inquiries, and ensuring a smooth operational flow.
Previous Roles at S&T Bank
Jessica Sacks worked at S&T Bank for several years, with roles including Investment Trading and Compliance Analyst from 2019 to 2020, Investment Operations Specialist from 2017 to 2020, and Administrative Services Specialist I from 2016 to 2017. Her tenure at S&T Bank was marked by her contribution to investment trading, compliance, and operations, establishing a solid foundation in financial services.
Education Background at Indiana University of Pennsylvania
Jessica Sacks graduated from Indiana University of Pennsylvania with a Bachelor of Science (B.S.) in Marketing/Marketing Management, General. She completed her studies in 2016 after a four-year academic journey from 2012 to 2016. Her educational background provided her with key marketing and management skills that have been essential in her professional career.
Early Career Experience
Before advancing into managerial and specialist roles, Jessica Sacks gained significant experience in various entry-level positions. She worked at Martins Food Stores as a Front End Associate from 2015 to 2019 and at Valley Dairy Restaurant as a Hostess and Cashier from 2014 to 2015. She also held a position as a Sales Associate Cashier at Price Rite Supermarket from 2013 to 2014. These roles helped her build a strong foundation in customer service and retail.