Jessica Smit
About Jessica Smit
Jessica Smit is a Customer Service Area Supervisor at Kohl's Department Stores with extensive experience in customer service and human resources, specializing in softlines merchandising and front-end operations.
Current Roles at Kohl's Department Stores
Jessica Smit currently serves as a Customer Service Area Supervisor at Kohl's Department Stores in the Phoenix, Arizona area, a position she has held since 2016. Additionally, she is the Department Supervisor at Kohl's, a role she has occupied since 2014. In these positions, Jessica manages front-end operations and specializes in customer service, leveraging her extensive background in the sector.
Previous Experience at TJ Maxx
Before her tenure at Kohl's, Jessica Smit worked at TJ Maxx in 2014 as a Customer Experience Coordinator for six months. Prior to that, she was a Backroom Coordinator at TJ Maxx from 2012 to 2014, gaining valuable experience in inventory management and backroom operations.
Previous Roles in Golf Retail
Jessica Smit has a rich history in the golf retail industry, having worked at Golfsmith and Golf Galaxy. From 2010 to 2012, she was a Sales Supervisor at Golfsmith. Earlier, she served as a Caddie at Golfsmith from 2009 to 2010. At Golf Galaxy, she held the roles of Operations/Visual Merchandise Manager from 2006 to 2009, Assistant Sales Manager in 2006, and Customer Service Manager from 2005 to 2006.
Retail Management Experience
Jessica Smit has extensive retail management experience, having worked in roles such as Assistant Store Manager at KB Toys from 2003 to 2004 and Assistant Manager at KB Toys from 2002 to 2003. She also served as Softlines Manager at SPORTMART from 2002 to 2003 and Assistant Store Manager at Finish Line in 2002.
Educational Background in Economics
Jessica Smit studied Economics at the University of Wisconsin-Green Bay, where she earned a Bachelor of Science (B.S.) degree over the course of five years, from 1996 to 2001. Her educational foundation has been instrumental in her career, particularly in roles focusing on softlines merchandising and front-end operations.