Jessica Smith
About Jessica Smith
Jessica Smith is a Credit and Customer Service Representative at Kohl's with a diverse background in customer service and sales roles across various companies.
Current Position at Kohl's
Jessica Smith currently serves as a Credit and Customer Service Representative at Kohl's. She began her role at the company in 2020 and is based in Waukesha County, Wisconsin, United States. Her responsibilities likely include assisting customers with their credit inquiries and ensuring high levels of customer satisfaction.
Previous Role at Hausera
Prior to her current position, Jessica Smith worked at Hausera as a Customer Service Supervisor from 2017 to 2020. During her three-year tenure at Hausera, she would have been responsible for overseeing customer service operations and ensuring smooth communication between the company and its clients.
Experience at Chase Bank
Jessica Smith has notable experience at Chase Bank, where she held two distinct roles. In 2017, she worked as a Home Equity CSAT Team Leader for six months in Milwaukee, Wisconsin. Before that, she served as a Mortgage Banker from 2016 to 2017 in the Greater Milwaukee Area. These roles likely involved significant customer interaction and a deep understanding of financial products and regulations.
Career at Cree
Jessica Smith also gained valuable experience at Cree, where she worked from 2008 to 2016. She started as a National Accounts, Inside Sales representative for six years in Sturtevant, Wisconsin, before transitioning to a Customer Service Representative III - Training Support role for two years within Cree Strategic Partners. These roles would have involved sales and customer service training responsibilities.
Early Roles at Ruud Lighting, Inc.
Jessica Smith began her career at Ruud Lighting, Inc., Beta Petroleum Division in various capacities. From 2001 to 2005, she worked as a Parts Loader / Unloader, Prehang. She then took on roles including E-conolight Order Entry Clerk, General Customer Service Representative I and II, and Beta Petroleum Customer Service Representative until 2008. These positions helped her build a strong foundation in customer service and operational logistics.