Joanna Zimny
About Joanna Zimny
Joanna Zimny is a Store Manager at Kohl's in Arlington, Texas, with extensive experience in retail management.
Title and Current Position
Joanna Zimny holds the position of Store Manager at Kohl's, where she has been working since 2021. Her role is based in Arlington, Texas, United States. As a Store Manager, she is responsible for overseeing all store operations, including associate management and customer service.
Past Roles and Experience
Before becoming a Store Manager, Joanna Zimny worked at Kohl's as an Assistant Store Manager for Operations and HR from 2010 to 2021, covering multiple locations. Her career also includes a tenure at Lord + Taylor as a Department Manager from 2006 to 2010 in Paramus, New Jersey, and a similar role at Saks Fifth Avenue OFF 5TH from 2002 to 2006, also in Paramus, New Jersey.
Education and Expertise
Joanna Zimny studied at Bergen Community College, earning an Associate's degree in Business Administration and Management, General. Her formal education has provided her with a solid foundation in business operations and management, which she effectively applies in her current role.
Professional Responsibilities and Skills
In her role at Kohl's, Joanna Zimny develops and executes associate retention strategies with the store executive team. She also analyzes workload strategies and shares findings to create action plans. Joanna fosters a collaborative environment by addressing associate concerns and overseeing their development and coaching. Additionally, she monitors pricing and markdown accuracy to ensure compliance with Kohl's Best Processes.
Customer Service and Community Involvement
Joanna Zimny promotes a hospitality mentality on the sales floor to ensure a high-quality customer experience. She maintains and enhances relationships with vendors and community partners, demonstrating her commitment to fostering a supportive and engaged community both within and outside the store.