Jon Michael Hanna
About Jon Michael Hanna
Jon Michael Hanna is a Senior Product Researcher at Kohl's, based in Denver, Colorado, with extensive experience in UX research and education leadership.
Current Role at Kohl's
Jon Michael Hanna has been working as a Senior Product Researcher at Kohl's since 2022. Based in Denver, Colorado, he brings his extensive experience in user research and product development to the team. His role involves conducting comprehensive user studies, leveraging both qualitative and quantitative research methods to inform and optimize product strategies.
Previous Experience at Spectrum
Before joining Kohl's, Jon worked at Spectrum in various roles. He started as a UX Researcher in 2018 and progressed to Senior UX Researcher, UX Research Manager, and finally Sr. Manager UX Research by 2022. His responsibilities included facilitating user-centered design processes, creating detailed user personas, and conducting in-depth ethnographic studies to gather valuable user insights. He worked with a wide range of tools including usertesting.com and surveymonkey.com for usability testing.
Educational Background
Jon's educational background is substantial. He holds a Master of Science in Educational Leadership and Administration from New England College and another Master of Science in Urban Policy from Milano School of International Affairs, Management, and Urban Policy. Additionally, he earned a Master of Science in Adolescent Education from Pace University and a Bachelor's of Arts in English Literature. In 2018, Jon also completed a User Experience Design Immersive course at General Assembly.
Early Career and Internships
Jon's early career includes roles as a Policy Intern with the City and County of Denver and the Education Commission of the States. He also worked as a Research Intern for the American Human Development Project in Brooklyn, NY. These positions provided him with a strong foundation in policy analysis and research methodologies, skills that he later applied and expanded upon in his user experience roles.
Specializations in UX Research
Jon specializes in using a variety of tools and methods for user experience research. He is proficient in tools like Sketch, InVision, and Marvel for prototyping. His research methods include ethnographic studies, contextual inquiries, thematic analysis, and statistics. He conducts both moderated and unmoderated usability testing and engages in A/B testing to enhance product performance. Jon is also an advocate for the democratization of user research insights, promoting informed decision-making across teams.