Jonathan Mercado
About Jonathan Mercado
Jonathan Mercado is an Assistant Retail Sales Manager at Kohl's in Brooklyn, New York, with a strong background in retail operations and customer experience enhancement.
Title
Jonathan Mercado currently holds the position of Assistant Retail Sales Manager at Kohl's. He has been in this role since 2020 and is based in Brooklyn, New York, United States.
Professional Experience
Jonathan Mercado's professional journey at Kohl's began as a Sales Associate from 2015 to 2017 in Queens, New York. He then advanced to the role of Area Sales Supervisor, serving from 2017 until 2020. Since 2020, he has been serving as the Assistant Retail Sales Manager in Brooklyn, New York. His career progression at Kohl’s reflects his deepening expertise in retail sales and operations.
Educational Background
Jonathan Mercado completed his Bachelor of Business Administration (BBA) in Accounting at Queens College from 2018 to 2020. Prior to that, he earned an Associate's degree in Business Administration and Management, General from Queensborough Community College, studying there from 2015 to 2017.
Customer Experience and Brand Strategy
In his role at Kohl's, Jonathan Mercado emphasizes enhancing customer experience and reinforcing brand strategy. His comprehensive understanding of retail operations contributes significantly to his effectiveness as an Assistant Retail Sales Manager.