Jose Montanez
About Jose Montanez
Jose Montanez is a Staff Reliability Engineer at Kohl's in Menomonee Falls, Wisconsin, specializing in Application Performance Management and User Experience Monitoring.
Company
Jose Montanez is currently employed at Kohl's, located in Menomonee Falls, Wisconsin, United States. He has been with the company since 2011, taking on various roles including Staff Reliability Engineer, IT Staff Architect, and Technical Manager in IT Service Delivery eCommerce.
Title
Jose Montanez holds the position of Staff Reliability Engineer at Kohl's since 2020. In this role, he focuses on the OpenShift platform and Google Cloud Network Monitoring and Observability.
Education and Expertise
Jose Montanez earned a Bachelor of Business Administration (BBA) in Management Information Systems from the University of Wisconsin-Milwaukee, completing his studies in 1995. His expertise includes Application Performance Management (APM) and User Experience Monitoring. He has experience with web frameworks like Tapestry, Struts, Google Web Toolkit, and Grails. He also utilizes Prometheus, Grafana, Dynatrace, and Monaco (Monitoring-As-Code) in his current role.
Professional Background
Jose Montanez has a diverse professional background. He started as a Senior Programmer Analyst at Metavante Corporation from 1995 to 2001. He then transitioned to Kohl's Corporation as a Technical Analyst from 2001 to 2006. He served as a Software Consultant at Cornerstone Consulting from 2006 to 2009. Returning to Kohl's, he worked as Technical Manager for IT Service Delivery eCommerce from 2011 to 2013, IT Staff Architect from 2013 to 2020, and as Staff Reliability Engineer from 2020 to present.
Projects and Initiatives
Jose Montanez has led the setup of automated tests using Gomez and Keynote to validate kohls.com functionality and performance. He managed kohls.com cached content and traffic between data centers using Akamai's Dynamic Site Accelerator and Global Traffic Management solutions. As a product owner, he focused on the adoption of Cavisson NetDiagnostics APM and NetVision UserExperience products. He executed a proof of concept for BigPanda's event management solution to reduce alert noise and correlate events for faster Mean Time to Resolution (MTTR). Additionally, he assisted in a proof of concept between Dynatrace and DataDog for selecting an Enterprise Monitoring Platform APM.