Joshua Gordon
About Joshua Gordon
Joshua Gordon is an Operations Advocate at Kohl's and a Claims Associate at State Farm with a background in Human Resources and Customer Service.
Title
Joshua Gordon holds the title of Operations Advocate.
Current Position at State Farm
Joshua Gordon is working at State Farm® as a Claims Associate. He is based in Dallas, Texas, United States and has been in this role since 2019.
Role at Kohl's
Joshua Gordon holds the position of Operations Advocate at Kohl's. He has been with the company in the Greater Milwaukee Area since 2016. He was previously an E-Service Advocate at Kohl's from 2011 to 2016, a position also based in the Greater Milwaukee Area.
Previous Work Experience
Before his tenure at Kohl's, Joshua Gordon worked in various roles, including a Human Resources Intern at Malteurop in the Greater Milwaukee Area (2018-2019). He also served as a Customer Services Representative at Ryla Teleservices in Kennesaw, GA (2009-2011), a Bank Teller at Regions Bank in Roswell, GA (2007-2008), and a Bank Teller at Legacy Bank in the Greater Milwaukee Area (2005-2006).
Education and Qualifications
Joshua Gordon earned a Bachelor of Arts (BA) in Human Resources Management and Services from Ottawa University in 2019. He also holds an Associate's degree in Human Resources Management and Services from Waukesha County Technical College, achieved in 2018.
Expertise in Claims Processing
Joshua Gordon has expertise in researching jurisdictional references to understand state requirements for claims processing. Additionally, he collaborates with external vendors to ensure payment accuracy in claims processing.
Achievements in Work Environment
Joshua Gordon demonstrates excellence in quality and efficiency in a dynamic work environment, aiming to optimize processes and outcomes in his field.