Julie R.
About Julie R.
Julie R. is a Customer Service Manager at Kohl's with a background in cosmetology and extensive experience in customer service and management roles.
Current Role at Kohl's
Julie R. is currently serving as the Customer Service Manager at Kohl's, a position she has held since 2020. In this role, she oversees customer service operations and has implemented Omni/BOPUS/SFS strategies to enhance customer service and streamline operations. Julie's leadership in managing customer engagement initiatives has been instrumental in improving customer satisfaction and loyalty.
Experience as Department Supervisor at Kohl's
Julie R. has been working as a Department Supervisor at Kohl's since 2014. Her responsibilities include supervising departmental functions and ensuring high levels of customer service. She also facilitates new hire orientations, ensuring smooth onboarding and integration of new employees, thus contributing to efficient departmental operations.
Role at Regis Corporation
Before joining Kohl's, Julie R. worked at Regis Corporation in two capacities. She was an Area Supervisor from 2008 to 2010 in Northern Colorado, overseeing multiple salon locations. Prior to that, she was a Salon Manager from 2004 to 2013 in the Fort Collins, Colorado area, where she managed salon operations and staff.
Education and Cosmetology License
Julie R. studied at Cheeks International Academy of Beauty Culture-Fort Collins, where she completed a program in Cosmetology/Cosmetologist, General. She earned her cosmetology license after completing her studies from 1995 to 1996. Her education provided a strong foundation for her career in the beauty and customer service industries.