Kathy Hannas
About Kathy Hannas
Kathy Hannas is the Sr Mgr of IT Business Operations at Kohl's Department Stores, with over a decade of experience in various IT and business operations roles.
Current Role at Kohl's Department Stores
Kathy Hannas currently holds the position of Senior Manager of IT Business Operations at Kohl's Department Stores. She has been with the company since approximately 1970, contributing to its successes for over five decades. In her role, she oversees Merchant Business Operations, as well as Recovery and Resilience, including Disaster Recovery. Her extensive experience in IT and business operations makes her a valuable asset to the organization in Menomonee Falls, WI.
Previous Roles at Kohl's Department Stores
Before her current role, Kathy Hannas served as the Senior Manager of Service Delivery-Problem Management from 2009 to 2011. Prior to that, she worked as the Sr. Manager of Helpdesk and Store Support from 2005 to 2009. Through these roles, she has accumulated substantial experience in areas such as Service Desk, Incident, Knowledge, and Change Management. Her career at Kohl's showcases her versatility and dedication to improving IT services within the company.
Education and Expertise
Kathy Hannas completed her Bachelor of Business Administration (BBA) in Marketing from the University of Wisconsin-Milwaukee. She studied from 1982 to 1987, equipping herself with a solid foundation in marketing and business principles. This educational background has supported her extensive career in IT and business operations, enabling her to blend marketing insights with technical acumen.
Experience in IT and Business Operations
With a lengthy tenure at Kohl's Department Stores, Kathy Hannas has established a strong reputation in IT and business operations. She has extensive experience in Service Desk, Incident, Knowledge, and Change Management. In her current role, she focuses on merchant business operations and disaster recovery, ensuring that the company's IT infrastructure remains resilient and effective.