Kayla Hutchinson
About Kayla Hutchinson
Kayla Hutchinson is a Store Manager at Kohl's in Westbrook, Maine, with extensive experience in retail management and a background in strategic human resource leadership.
Current Position at Kohl's
Kayla Hutchinson currently serves as a Store Manager at Kohl's in Westbrook, Maine. She began this role in 2018 and has been instrumental in driving store performance and fostering a strong team environment. She has developed and led various initiatives aimed at improving operational efficiencies and enhancing customer satisfaction.
Previous Experience at Kohl's
Before her current role, Kayla held multiple positions at Kohl’s. She was a Store Manager in Biddeford, ME, from 2016 to 2018. Prior to that, she served as an Assistant Store Manager from 2013 to 2016. During her tenure, she implemented several key projects, leading to improved store performance and employee engagement.
Role at JCPenney
Kayla's early career includes significant experience at JCPenney, where she worked as a Customer Service Lead Expert in the Women's department from 2012 to 2013 in Auburn, Maine. She also served as Division 1 & 8 Supervisor from 2009 to 2010. Her roles involved overseeing customer service operations and team leadership.
Education and Certifications
Kayla Hutchinson holds a Strategic Human Resource Leadership Certification from Cornell University, obtained in 2021. She also earned a Bachelor’s degree in Business from the University of Phoenix in 1970. She completed her high school education at Lewiston High School, where she earned a diploma in 2004.
Achievements at Kohl's
Kayla implemented a successful loss prevention strategy that reduced shrinkage by 15% at the Kohl's store in Westbrook. She also developed and led a training program for new store associates, improving onboarding efficiency by 20%. Her efforts in organizing community outreach events enhanced Kohl's local brand presence and customer engagement. She achieved top sales performance in the region for Kohl's during the holiday season of 2022 and has mentored several assistant managers who were subsequently promoted to store manager positions.