Kirsten Gray
About Kirsten Gray
Kirsten Gray is a Senior Product Manager at Kohl's with extensive experience in customer success and marketing roles across various companies.
Title: Senior Product Manager
Kirsten Gray currently serves as a Senior Product Manager at Kohl's. She began this role in 2021. As a Senior Product Manager, she is responsible for overseeing the development and management of product lines, ensuring that products meet customer needs and company goals. She is expected to leverage her extensive background in customer success, engagement, and marketing to drive product strategy and execution.
Previous Roles and Experience at VMware
Before joining Kohl's, Kirsten Gray worked at VMware as a Senior Customer Success Manager from 2020 to 2022 in the San Francisco Bay Area. During her tenure, she focused on improving customer satisfaction and ensuring successful adoption of VMware's solutions. She played a critical role in managing customer relationships and delivering value through strategic customer engagement.
Experience at Pivotal, Inc.
Kirsten Gray served as an Engagement Director at Pivotal, Inc. from 2017 to 2020 in the San Francisco Bay Area. In this role, she managed client engagements to ensure projects were delivered on time and met client expectations. Her responsibilities likely included overseeing project teams, managing budgets, and maintaining strong client relationships.
Early Career in Marketing and Management
Kirsten Gray has a rich background in marketing and management, evidenced by her previous roles. She was a Marketing Manager at Estee Lauder Companies from 2000 to 2002 in the Greater New York City Area, and an Online Marketing Manager, later Territory Account Manager, at Netscape Communications from 1995 to 1998. These roles involved developing marketing strategies, managing accounts, and driving sales performance.
Education Background
Kirsten Gray holds a Bachelor of Arts in Political Science from UCLA. She furthered her education by obtaining an MBA in Business Administration and Management from the Boston College Carroll School of Management. These academic achievements provide her with a solid foundation in both the theoretical and practical aspects of business and management.