Kristy Faich
About Kristy Faich
Kristy Faich is the Manager of Customer Experience at Kohl's, with a background in marketing and extensive experience in various managerial roles within the company.
Current Position
Kristy Faich currently serves as the Manager of Customer Experience at Kohl's. She began this position in 2022. In this role, she is responsible for overseeing the strategies and processes that enhance customer satisfaction and loyalty.
Previous Roles at Kohl's
Before her current role, Kristy Faich was the Manager of Implementation at Kohl's from 2015 to 2022, where she worked for seven years. Prior to that, she served as the Senior Communications Coordinator at Kohl's from 2013 to 2015. In these roles, she gained experience in project implementation and communication strategies.
Educational Background
Kristy Faich studied at the University of Wisconsin-Milwaukee, where she earned a Bachelor of Business Administration (B.B.A.) in Marketing. Her education in marketing has provided her with a strong foundation in understanding customer needs and developing strategies to meet them.