Laura Shepard
About Laura Shepard
Laura Shepard is a Customer Service Associate at Kohl's Department Stores with over 30 years of experience in customer-facing roles, known for her problem-solving skills and ability to build customer trust.
Title
Laura Shepard serves as a Customer Service Associate at Kohl's Department Stores. Her tenure at the company reflects a longstanding dedication to customer service excellence.
Current Company
Laura currently works at Kohl's Department Stores in the capacity of a Customer Service Associate. Her role involves directly interacting with customers, managing escalated support issues, and ensuring customer satisfaction.
Education and Expertise
Laura Shepard holds a Bachelor of Arts in Liberal Arts and Sciences/Liberal Studies from California State University Channel Islands, earned between 2004 and 2006. She also has an Associate of Science in Radio Television and Film from Moorpark College, completed from 1985 to 1987. Her educational background equips her with diverse knowledge and skills applicable to her current role in customer service.
Professional Experience
With over 30 years of experience in customer-facing roles, Laura Shepard has consistently demonstrated her ability to build trust with customers and effectively handle challenging situations. Her extensive experience underscores her proficiency in multitasking and managing fast-paced work environments.
Teamwork and Communication Skills
Laura Shepard is recognized for her strong teamwork and communication skills. She has a history of working collaboratively with colleagues to achieve both personal and business goals, showcasing her ability to thrive in team environments.