Mandi Toutsch
About Mandi Toutsch
Mandi Toutsch is a Merchandise Team Lead at Kohl's and an Account Manager at Paradigm Education Solutions, with extensive experience in customer success and sales operations.
Title
Mandi Toutsch is the Merchandise Team Lead at Kohl's and serves as an Account Manager for Careers and Life Skills at Paradigm Education Solutions. In these roles, she leverages her extensive experience in sales and customer service to drive performance and team success.
Current Roles
Mandi Toutsch currently holds dual roles: Merchandise Team Lead at Kohl's and Account Manager - Careers and Life Skills at Paradigm Education Solutions. She has been with Kohl's since 2022 in the Greater Dubuque Area, and with Paradigm Education Solutions since 2023 in a hybrid setup based in Dubuque, Iowa.
Previous Experience
Prior to her current roles, Mandi Toutsch has held various positions across different industries. These include Quality Assurance Specialist at Humach (2020-2022), Recruitment Assistant at U.S. Census Bureau (2019-2020), Product Support Specialist at Mindlance (2019), and Sales Manager at Talbots (2018-2019). She has also worked in sales roles at Eileen Fisher (2012-2017), XO Communications (2003-2006), and Express Employment Professionals (2018).
Education and Certifications
Mandi Toutsch has a robust educational background with various certifications. She achieved a Certificate in Museum Studies from John F. Kennedy University (2018-2019), completed Professional Development courses in Design Thinking and Negotiating at Stanford Continuing Studies (2009-2013), earned a Certificate in Global Business Management from the University of Washington (2003-2004), and holds a Bachelor of Science in Business Administration from the University of Nebraska at Omaha (1983-1987).
Skills and Expertise
Mandi Toutsch specializes in customer success, sales, marketing operations, and market research. She is proficient in tools like Microsoft Word, Excel, PowerPoint, Adobe Lightroom, Photoshop, SAP, and Google Data Analytics. Additionally, she has skills in design thinking, grant writing, and negotiating. Her experience includes partnership development, customer experience, and service strategy, working with cross-functional teams both locally and internationally.