Mary Jane Surette
About Mary Jane Surette
Mary Jane Surette is the Senior Personalization Marketing Manager at Kohl's, with a career spanning various senior marketing roles at companies like Gap Inc., Accenture, CVSHealth, Staples, and Bose Corporation.
Company
Mary Jane Surette is currently employed at Kohl's as the Senior Personalization Marketing Manager. Kohl's, headquartered in Menomonee Falls, Wisconsin, United States, is her present workplace where she began her tenure in 2022.
Professional Title
Mary Jane Surette holds the title of Senior Personalization Marketing Manager at Kohl's. In this role, she designs and launches re-engagement programs targeting at-risk and lapsed customers. She also leads her team in generating innovative personalization solutions across channels including email, direct mail, paid media, site, and in-store.
Education and Expertise
Mary Jane Surette earned her Bachelor of Arts degree from the University of Massachusetts, Amherst. In her career, she has fostered a data-driven mindset among her team and served as an agile steward and coach. Her expertise lies in loyalty marketing, digital marketing, and channel marketing, with significant experience across various sectors and companies.
Career Background
Before her role at Kohl's, Mary Jane Surette served as Senior Manager, Gap Loyalty Marketing at Gap Inc. from 2021 to 2022 in New York, NY. She worked at Accenture as Senior Digital Marketing Manager from 2019 to 2020 in the Greater Boston Area. Previously, she was with CVSHealth from 2014 to 2019 as Senior Marketing Manager, Loyalty and Personalization in Woonsocket, RI. She also spent time at Staples as Senior Digital Marketing Manager, Retail and E-Commerce from 2011 to 2013 in Framingham, MA. Earlier, she worked at Bose Corporation from 2004 to 2009 as Senior Channel Marketing Manager and from 2000 to 2004 as Account Manager, both roles based in Framingham, MA.
Achievements in Personalization and Marketing
At Kohl's, Mary Jane Surette has been instrumental in the design and launch of re-engagement programs targeting at-risk and lapsed customers. She leads a team that develops personalization initiatives across multiple channels. She frequently collaborates with cross-functional partners to measure and manage the impact and health of these initiatives. She also regularly informs leadership and key stakeholders about business performance on a bi-weekly and ad-hoc basis.