Melissa Duncan
About Melissa Duncan
Melissa Duncan is a Customer Service professional currently working at Lowe's Companies, Inc. and Kohl's Department Stores. She has a diverse background in medical coding, billing, and customer service, with educational credentials in Health Information Technology and Medical Insurance Coding.
Current Roles at Lowe's and Kohl's
Melissa Duncan is currently employed at Lowe's Companies, Inc. as a Receiving Associate since 2020, located in Mount Dora, Florida. Additionally, she holds a position at Kohl's Department Stores, serving in customer service since 2014, based in Tavares, Florida. Her roles at these companies involve handling customer interactions and managing the receipt of goods.
Previous Employment in Medical and Billing Fields
Melissa Duncan has a background in medical coding and billing. In 2017, she worked as a Medical Coder at ADCS Clinics LLC (previously known as Leavitt Management Group) for four months. Prior to that, she was employed as a Biller at Dependable Nightingale's Inc, from 2015 to 2017, in the Altamonte Springs, Florida area. Her experience in these positions involved handling patient records, medical codes, and billing processes.
Experience at Pugh’s Dry Cleaners and Wendy’s Restaurant
Melissa Duncan has notable long-term employment history, including 16 years at Pugh’s Dry Cleaners as a Presser from 1998 to 2014. Before that, she worked at Wendy’s Restaurant, taking on the role of Head Cashier from 1994 to 1998. These positions provided her with extensive experience in customer service and operational tasks in different industries.
Educational Background
Melissa Duncan pursued her education in health and medical coding. She graduated from Everest University-South Orlando with a diploma in Medical Insurance Coding Specialist/Coder in 2015. Additionally, she earned an Associate of Science Degree in Health Information Technology from Itt Technical Institute, completing her studies from 2011 to 2013. Moreover, she completed high school at Eustis High School, earning a General Diploma from 1991 to 1995.