Michelle F.
About Michelle F.
Michelle F. is a Customer Service Manager at Kohl's in Short Pump, Virginia, and has extensive experience in various managerial and customer service roles.
Current Role at Kohl's
Michelle F. is currently the Customer Service Manager at Kohl's in Short Pump, Virginia, United States. She has held this position since 2021. Her responsibilities include overseeing the customer service operations, managing team performance, and ensuring customer satisfaction. Michelle's role also involves coordinating with other departments to improve service delivery and resolve customer issues efficiently.
Previous Positions at Kohl's
Michelle F. has a history of roles at Kohl's. Before her current position, she served as a Front End Supervisor from 2011 to 2012. Additionally, she was a Supervisor from 2005 to 2012. In these roles, Michelle was responsible for supervising staff, managing daily operations, and ensuring efficient customer service. Her long tenure at Kohl's highlights her extensive experience and familiarity with the company's operations and customer service standards.
Experience at Mariner Finance
From 2019 to 2021, Michelle F. worked at Mariner Finance in Chester, Virginia. She held the position of Account Representative and other roles. Her duties included managing customer accounts, providing financial advice, and assisting clients with loan applications. This experience allowed her to develop strong analytical and customer service skills in the finance sector.
Role at Chesterfield County School District
Michelle F. served as an Assistant Manager at Chesterfield County School District from 2014 to 2021. During her seven-year tenure, she was involved in administrative tasks, managing school operations, and supporting district initiatives. Her role required strong organizational and leadership abilities to ensure the smooth functioning of school activities and programs.
Early Career at GreenPoint Bank
Michelle F. began her career as a Customer Service Representative/Teller at GreenPoint Bank, where she worked from 1999 to 2002. In this role, she handled customer transactions, managed accounts, and provided financial services to clients. Her responsibilities also included resolving customer inquiries and maintaining accurate financial records.