Michelle Wozniczka
About Michelle Wozniczka
Michelle Wozniczka is the Senior Manager of Digital Voice of Customer at Kohl's, where she leads the strategy for user-generated content and analyzes customer insights.
Company
Michelle Wozniczka is currently employed at Kohl's in the Greater Milwaukee Area. She has been with the company since 2011, working as the Senior Manager, Digital Voice of Customer. Her role involves analyzing both quantitative and qualitative Voice of Customer data to guide the creation of actionable insights.
Title
Michelle Wozniczka holds the title of Senior Manager, Digital Voice of Customer at Kohl's. Her responsibilities include leading the strategy for user-generated content on the site, managing product reviews, and overseeing a product sampling program.
Education and Expertise
Michelle Wozniczka is a graduate of the Lubar College of Business, where she studied Marketing Major and Mass Communication Minor, earning a BBA. Her academic background provides a strong foundation for her work in marketing and customer data analytics.
Professional Background
Before joining Kohl's, Michelle Wozniczka worked at Lakeside Manufacturing as a Freelance Writer from 2010 to 2012. She also served as a Management Trainee Intern at Enterprise in 2010, a Sales Associate at Tradehome Shoes from 2009 to 2010, and a Sales Associate at Gap Inc. from 2007 to 2011.
Achievements
In her role at Kohl's, Michelle Wozniczka influences organizational change through the analysis of Voice of Customer insights. She ensures the integration of Voice of Customer disciplines across cross-functional teams and develops strategies for social commerce.