Mike Shoemaker
About Mike Shoemaker
Mike Shoemaker is a Store Manager at Kohl's Department Stores, with a background in retail management and a degree in History/Secondary Education from the University of Illinois at Chicago.
Title
Mike Shoemaker currently holds the position of Store Manager at Kohl's Department Stores. His role involves overseeing various aspects of the store's operations, including customer service, merchandise presentation, and maintaining operational excellence.
Professional Background
Mike Shoemaker's career spans several key roles across different organizations. He was a District Manager at Kohl's Department Stores in Camp Pendleton from 2014 to 2016. Prior to this, he worked as an Assistant Manager at both Sears Holdings Corporation and The Home Depot in Riverside, Illinois, from 2002 to 2004 and from 2000 to 2002, respectively. His early career includes serving as a Corporal in the United States Marine Corps at Camp Pendleton from 1988 to 1993.
Education and Expertise
Mike Shoemaker earned a Bachelor of Arts (B.A.) degree in History/Secondary Education from the University of Illinois at Chicago. He completed his studies from 1993 to 1998, equipping him with a strong foundation in historical knowledge and teaching skills.
Store Leadership and Revenue Management
As a Store Manager, Mike Shoemaker leads a store generating an annual revenue of $25 million. He focuses on enhancing customer service, improving merchandise presentation, and ensuring operational excellence. His leadership in these areas is critical to the store's success and its overall performance.
Regional Customer Experience Captain
In addition to his responsibilities as Store Manager, Mike Shoemaker serves as the Regional Customer Experience Captain for Kohl's. This role involves conducting weekly conference calls with regional leadership to discuss Customer Experience initiatives and results. He also communicates monthly with district captains regarding company and regional results and initiatives.
University Relations and Talent Acquisition
Mike Shoemaker participates in university relations at Northern Illinois University by conducting interviews to select Manager in Training and Internship talent. His involvement helps Kohl's identify and recruit promising candidates for future leadership roles within the organization.