Monica Hester
About Monica Hester
Monica Hester is an Assistant Store Manager at Kohl's Department Stores with over 27 years of experience in retail management.
Title
Monica Hester holds the position of Assistant Store Manager. She currently works in this capacity at Kohl's Department Stores in Matthews, North Carolina, starting her tenure in 1996.
Education and Expertise
Monica Hester studied at the University of Phoenix. She has garnered significant expertise over the years, amassing more than 27 years of experience in retail management with Kohl's Department Stores.
Retail Management Experience
With a robust background of over 27 years in retail management at Kohl's Department Stores, Monica Hester has developed substantial skills in overseeing store operations, ensuring excellent customer service, and fostering a productive work environment. Her long-term commitment has provided her with deep insights into the retail industry.
Team Building and Leadership
Monica Hester plays a key role in team building and leadership within Kohl's Department Stores. She is actively involved in nurturing team dynamics, encouraging collaboration, and supporting professional development among staff members to create a cohesive and efficient team.
Customer Experience Enhancement
Monica Hester is responsible for implementing floorplan changes aimed at enhancing customer experience. Her efforts focus on optimizing store layout to improve navigability and overall shopper satisfaction, contributing to a positive shopping environment at Kohl's Department Stores.