Monique White
About Monique White
Monique White is a Claims Analyst at the Ohio Department of Job and Family Services with a background in teaching and customer service. She holds a B.I.S. in International Studies from Georgia State University.
Title
Monique White currently holds multiple positions including Cashier/Customer Service at Kohl's Department Stores, Claims Analyst at Ohio Department of Job and Family Services, Client Support Analyst at athenahealth, and Probation Office Intern at DeKalb County State Courthouse.
Professional Experience
Monique White has a diverse professional background. Her roles have varied from teaching, customer service, and sales to probation office intern. She began her career at Chick-fil-A Restaurants as a Cashier in 2014. She later worked for Ashley Furniture Industries as a Salesperson from 2015-2016. White also has experience in education, having served as a Teacher at Teach For America in the Greater Atlanta Area from 2017 to 2021. Her current roles include Claims Analyst at Ohio Department of Job and Family Services, Client Support Analyst at athenahealth, and TeleCounselor at Georgia State University.
Education and Expertise
Monique White obtained her B.I.S. in International Studies from Georgia State University, where she studied from 2011 to 2016. She developed Tier 1 - Tier 3 instruction strategies tailored for ESL/ESOL students and also proctored federal and state-mandated testing for middle and high school students. Her academic background and teaching experience have equipped her with the skills to foster a positive classroom culture and support student academic achievement.
Client Support at athenahealth
Since 2016, Monique White has been working as a Client Support Analyst at athenahealth in the Greater Atlanta Area. In this role, she addresses client inquiries and resolves issues related to athenahealth's services. Her responsibilities involve ensuring client satisfaction and maintaining a high standard of service quality.
Teaching Experience at Teach For America
Monique White served as a Teacher for Teach For America in the Greater Atlanta Area from 2017 to 2021. During her tenure, she developed instructional strategies for ESL/ESOL students and proctored federally and state-mandated tests for middle and high school students. White's teaching methods emphasized creating a positive classroom culture and promoting student academic achievement.