Mrudula Nallamothu
About Mrudula Nallamothu
Mrudula Nallamothu is a Product Manager specializing in Customer Experience & Fulfillment at Kohl's, with a background in marketing and product management.
Company
Mrudula Nallamothu is currently employed at Kohl's, where she has held the position of Product Manager - Customer Experience & Fulfillment since 2018. Her work is based in Milpitas, San Jose.
Title
Mrudula Nallamothu holds the title of Product Manager - Customer Experience & Fulfillment at Kohl's. Her role is focused on optimizing customer experience and fulfillment processes.
Education and Expertise
Mrudula Nallamothu holds a Master of Business Administration (M.B.A.) from Santa Clara University Leavey School of Business, obtained between 2015 and 2017. She also earned a Master of Science (M.S.) from International Institute of Information Technology from 2010 to 2012 and a Bachelor of Technology from Jawaharlal Nehru Technological University, completed between 2005 and 2009.
Professional Background
Before her current role at Kohl's, Mrudula Nallamothu worked as a Marketing Intern at First Tech Federal Credit Union in the San Francisco Bay Area from 2016 to 2017. She was also a Product Associate at Richcore Lifesciences Pvt. Ltd. in Bengaluru Area, India, from 2013 to 2015.
Achievements
At Kohl’s, Mrudula Nallamothu has implemented A/B testing strategies that increased the Add to Cart rate by 5% and boosted Revenue Per Visitor (RPV) by approximately 2%. She developed the Smart Cart initiative, which saved over $30 million in shipping costs and converted 20% of Ship to Home orders to Store Pickup. Additionally, she contributed to the launch of the Buy Online Ship to Store fulfillment method on kohls.com, which now accounts for approximately 10% of online orders.