Ortavia Ervin
About Ortavia Ervin
Ortavia Ervin is a Customer Service Team Lead at Kohl's in South Corona, CA, and has a background in legal administrative assistance.
Title
Ortavia Ervin holds the position of Customer Service Team Lead at Kohl's, where she has been serving since 2017. In this role, she operates out of South Corona, California, ZIP code 92881.
Professional Experience at Kohl's
Ortavia Ervin has been a Customer Service Team Lead at Kohl's since 2017. She is responsible for overseeing the customer service team, implementing customer satisfaction strategies, and ensuring a high-quality service experience for all patrons. Working out of South Corona, CA, she plays a crucial role in managing daily operations and resolving customer issues efficiently.
Previous Roles
Ortavia Ervin previously worked at the Law Offices of Martin H. Blank, Jr. from 2004 to 2017. In her position as a Legal Administrative Assistant, based in Los Angeles, CA, she was tasked with administrative duties, legal documentation, client coordination, and assisting attorneys in preparing for court proceedings.
Education and Expertise
Ortavia Ervin is currently pursuing a Bachelor of Business Administration (BBA) at Western Governors University, with a focus on Human Resources Management/Personnel Administration. Her studies, which began in 2020 and are expected to conclude in 2025, have equipped her with valuable insights into human resource practices and administrative procedures.