Paulina Garcia Morones
About Paulina Garcia Morones
Paulina Garcia Morones is a Team Leader SSC at Kohl's in Menomonee Falls, WI, with a background in HR and payroll roles at Johnson Controls and Diestel.
Title
Paulina Garcia Morones holds the position of Team Leader SSC at Kohl's. She has been with the company since 2019, serving in Menomonee Falls, WI.
Career at Kohl's
Paulina Garcia Morones joined Kohl's as Team Leader SSC in 2019. Based in Menomonee Falls, WI, she has been integral in analyzing team metrics to identify efficiencies and drive team performance. She provides insights into performance and quality trends through her team observations and drives initiatives to ensure continuous improvement, which supports departmental goals and projects.
Previous Experience at Johnson Controls
Before joining Kohl's, Paulina Garcia Morones worked at Johnson Controls in multiple roles. From 2018 to 2019, she held the position of Corporate Payroll Associate in Milwaukee. Prior to that, she was the WFA Process Lead (Comp & Benefits) from 2016 to 2018 in Monterrey y alrededores, México. She also served as Sr HR Ops Analyst Comp & Ben (2015 to 2016) and HR Ops Payroll Analyst I (2013 to 2015) during her tenure at the company.
Early Career and Internships
Paulina began her career at Diestel, where she was an Electronic Payments Analyst from 2011 to 2013. She also completed an internship in Social Media Marketing at Diestel from 2010 to 2011. These roles provided her foundational experience in operational analysis and marketing.
Educational Background
Paulina Garcia Morones studied at Instituto Tecnológico y de Estudios Superiores de Monterrey (ITESM). She pursued International Relations and Affairs and achieved a degree in LRI from 2006 to 2011. Additionally, she studied International Business and earned a CIN from 2010 to 2011. Her academic background has contributed to her expertise in building and strengthening employee engagement and guiding team members on escalated issues and complicated customer inquiries.
Expertise and Skills
Paulina specializes in building and strengthening employee engagement through coaching and modeling. She is skilled in analyzing team metrics to drive performance, advising on escalated issues, and supporting team members. Her expertise includes providing insights into performance and quality trends and driving initiatives for continuous quality improvement to meet department goals.