Praveena Akurati
About Praveena Akurati
Praveena Akurati is a Bank Teller at Wells Fargo and a Lead Sales Associate at Kohl's with a Master's degree in Computer Applications from IGNOU.
Current Roles at Wells Fargo
Praveena Akurati is currently serving as a Bank Teller at Wells Fargo in Eden Prairie, Minnesota, United States. She has held this position since 2021. In this role, she is responsible for handling financial transactions, assisting customers with various banking inquiries, and ensuring a high level of customer satisfaction.
Roles at Kohl's
Praveena Akurati concurrently holds roles at Kohl's in Eden Prairie, Minnesota. She has been working as a Cashier and Sales Associate / Customer Service Executive since 2019. In addition, she serves as a Lead Sales Associate at the same location. Her responsibilities include handling transactions, providing customer service, and leading sales initiatives. Her expertise in using Point-of-Sale (POS) systems enhances her effectiveness in these roles.
Educational Background
Praveena Akurati earned her Master’s degree in Computer Applications from Indira Gandhi National Open University (IGNOU), graduating in 2001 after a three-year program. Her academic background provides her with a solid foundation in computational and analytical skills, which she leverages in her current professional roles.
Skills in Customer Service and Sales
Praveena Akurati demonstrates strong skills in customer service and sales. She excels in conflict management, ensuring calm and effective resolutions to customer issues. She employs consultative and relationship-based techniques to identify sales opportunities and has a proven track record of exceeding personal sales quotas. Her promotional planning skills help to effectively boost sales and enhance customer engagement.
Proficiency in POS Systems
Praveena Akurati has significant expertise in using Point-of-Sale (POS) systems, which aids in managing transactions efficiently and enhancing customer interactions. This proficiency is a valuable asset in her roles at Kohl's, where quick and accurate transaction handling is essential.