Rakesh Ramineni
About Rakesh Ramineni
Rakesh Ramineni is a Sr Genesys Developer at Kohl's with over 9 years of experience in contact center support, specializing in Genesys platforms.
Title
Rakesh Ramineni holds the position of Sr Genesys Developer, currently employed at Kohl's.
Professional Experience at Kohl's
Since 2024, Rakesh Ramineni has been serving as a Sr Genesys Developer at Kohl's in Milwaukee, Wisconsin, United States. In this role, he focuses on delivering end-to-end contact center solutions using Genesys platforms.
Previous Role at Cox Communications
In 2023, Rakesh Ramineni worked as a Senior Application Analyst at Cox Communications in Meriden, Connecticut, United States for 11 months. His responsibilities included application analysis and support.
Senior Genesys Developer at State Farm Insurance
From 2020 to 2022, Rakesh Ramineni was employed as a Senior Genesys Developer at State Farm Insurance in Bloomington, Indiana, United States. During his tenure, he was involved in advanced development and optimization of Genesys systems.
Senior System Analyst at Wells Fargo
Rakesh Ramineni held the position of Senior System Analyst at Wells Fargo from 2016 to 2020 in Metuchen, New Jersey, United States. His work included comprehensive systems analysis and implementation of IT solutions.
Genesys Consultant at ABN AMRO Bank N.V.
Between 2014 and 2016, Rakesh Ramineni worked as a Genesys Consultant at ABN AMRO Bank N.V. in Bengaluru, Karnataka, India. His role required providing consultation and support for Genesys platform integration.
Educational Background
Rakesh Ramineni earned his M.Tech in Embedded Systems from SRM University (2012-2014) and his Bachelor of Technology in Electrical, Electronics, and Communications Engineering from Anna University Chennai (2008-2012).
Genesys Platform Specialization
With over 9 years of experience, Rakesh Ramineni specializes in Genesys Cloud, Genesys PureConnect, and Genesys PureEngage. He has managed numerous projects focusing on configuration, integration, customization, and optimization of Genesys systems.
Skills and Expertise
Rakesh Ramineni's core competencies include problem-solving, communication, teamwork, and customer satisfaction. He is committed to learning new technologies and improving his skills to deliver innovative contact center solutions.